Tracking will be available 4-6 days after your order. Please do reach out if you haven’t received yours after 7 by contacting support.

If you need to make any changes to your order, such as cancellation, kindly get in touch with us within 24 hours after placing it.

You must contact us within 24 hours. Additionally, we cannot cancel your order once it has already been shipped.

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrive damaged due to mail service mistreatment. If this happens to you, please reach out with:

Your order number.

A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

Please note customers are responsible for any customs and tax charges for their order.

If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 1-2 Business Days :)

FAQ